Shipping Policy

Order Processing

All orders ship from our warehouse in Utah. Most orders are processed and shipped within 1–2 business days. You will receive a confirmation email with tracking once your order is on its way.

Peak-season note: during our busiest periods (such as Black Friday), please allow up to 72 hours for fulfillment. If you need your order sooner, email info@ashergolf.com and we will do our best to escalate it.

Domestic Shipping (United States)

We offer flat-rate shipping based on your order total, plus expedited options at checkout:

• Orders $0.00 – $49.00 | $6.00 flat rate
• Orders $49.01 – $124.99 | $10.00 flat rate
• Orders $125 and up | FREE shipping
• Faster options: 2-Day Priority and 1-Day Business are available, with rates shown at checkout.

Standard orders typically arrive within 5–7 business days. All delivery windows are estimates; we cannot control carrier delays once your order has shipped.

International Shipping

We ship worldwide. Free shipping applies to domestic U.S. orders only.

• Canada | $24.99 flat rate via USPS Economy International, typically 6–10 business days.
• All other countries | shipped via DHL Express, with rates calculated at checkout. Delivery times vary by destination.

For international orders, you are the importer of record and may owe customs duties, import taxes, and fees set by your country. Where DHL Express offers it, duties can be prepaid at checkout so there are no surprise charges on delivery; otherwise they are collected by the carrier or customs. Customs processing can affect delivery times and is outside our control.

Package Protection & Claims

You can add package protection to your order at checkout through Redo. If you purchased protection, you are covered if your order is lost in transit, delivered to the wrong address, or damaged in shipment. You do not need to return anything to file a claim. Start a claim through our returns and claims portal or email info@ashergolf.com and we will help.

Protection does not cover an incorrect address entered at checkout. If you did not purchase protection and your order is lost or misdelivered, the claim is between you and the carrier, and we are not able to send a free replacement. Please double-check your shipping address before ordering, and contact us right away if you spot an error, though we cannot guarantee changes once an order has shipped.

Questions

Email info@ashergolf.com and our team will help.